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COVID-19 Help
For Small Business

We created this page to provide COVID-19 business-related updates and resources. We understand that our business clients have a wide range of financial needs based on circumstances, so please reach out to your business banker to dig in and work with you—we’re in this together. Please understand we have a very high volume of inquires at this time, we appreciate your patience as our business banking team navigates through these new changes. We will do our best to assist you with resources.

For general updates, please visit our COVID-19 Updates page.

COVID-19 Updates

SBA and Treasury Announce PPP Re-Opening; Issue New Guidance

The Paycheck Protection Program (PPP) will re-open for new borrowers and certain existing PPP borrowers. To promote access to capital, initially only community financial institutions will be able to make First Draw PPP Loans on Monday, January 11, and Second Draw PPP Loans on Wednesday, January 13. The PPP will open to all participating lenders shortly thereafter. Click for updated PPP guidance outlining program changes.

“We exist to help small business owners beat the odds. As your banking partner we will continue to be responsive to your needs, no matter the circumstances. Let’s work together, we’re here to help.”

Paul Northway
President | CEO

U.S. Chamber of Commerce – ‘Path Forward’ for Small Business

As businesses look to safely reopen, employers are facing many questions and challenges. The U.S. Chamber of Commerce has provided a ‘Path Forward’ initiative with resources specific to state guidelines and sectors to advise small businesses on a safe and successful reopening.

Learn More


We are pleased to have processed over $30 million in PPP loans, and will continue to do what we can to support our small business clients. For more information about the Paycheck Protection Program and loan forgiveness, click to learn more.

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SBA Economic Injury Disaster Loan Assistance Program

Small business owners in all U.S. states and territories are currently eligible to apply for a low-interest loan due to Coronavirus (COVID-19).

The U.S. Small Business Administration has released the details and application for the Economic Injury Disaster Loans Assistance for Coronavirus Related Economic Disruptions. If you are eligible and in-need, we encourage you to apply at no-cost and no-obligation. If you receive an offer, we recommend you discuss the terms with your business banker before accepting.

Visit the SBA Cornoavirus (COVID-19) Small Business Guidance & Loan Resources page for additional content for small business owners.

Fraud Mitigation for Businesses

There has been a growing number of fraud-related schemes associated with COVID-19. Please be vigilant and verify the legitimacy of any organization or individual asking you to provide them with sensitive data. Criminals use email, websites, phone calls, text messages and fax messages to carry out their scams. If we reach out to you, we will never ask for confidential information such as passwords or PIN numbers. For more information about how to protect yourself against these scams, visit the Federal Trade Commission.

We also encourage you to reach out to our AVP Treasury Management Officer, Andy Poquette, at 920-739-1040 or to discuss ways to safeguard your business with services such as ACH Positive Pay—an online fraud mitigation service which allows you to manage ACH debits and credits posting to your business account via filters and blocks.